Case Study - Maroma Energy Services
A comprehensive workflow-based system tailored for Maroma Energy Services
Who is Maroma Energy Services?
Maroma Energy Services is a program administrator for various state and utility low-income energy efficiency programs. Established in 2014, the company focuses on serving the energy efficiency industry with a particular emphasis on low-income communities. Maroma administers the Low-Income Weatherization Program for California, the Building Electrification Program, and the Whole Home Program for utilities. In Nevada, they are the implementer for the Qualified Appliance Replacement Program.
Efficient software solutions are essential for Maroma's success. They play a crucial role in streamlining operations, maintaining budget compliance, and generating the numerous reports required by clients.
"The success of an administrator is having a good software solution in place," said Mauricio Blanco, Principal of Maroma Energy Services.
Maroma relies on software to manage their complex programs effectively. This dependency on reliable tools ensures they remain organized and can handle the diverse reporting needs of their clients.
"The software tool is the key to our success because it keeps us organized, ensures we stay on budget, and helps us develop the infinite number of reports requested by clients," added Mauricio.
Problem:
Maroma experienced challenges with their existing software tools. The tools required Maroma to adapt their processes to fit the software, which created inefficiencies and added workload.
Solution:
SaaS e Solutions offered a customized tool designed around Maroma's unique processes, improving efficiency and effectiveness. This bespoke approach ensured that the software fit seamlessly with how Maroma operated.
Why Did Maroma Energy Services Need SaaS e Solutions’ Help?
“The main reason we transitioned to SaaS e Solutions was that they could offer a customized tool that would be developed around our processes and fit the way we work.”
Mauricio Blanco
Principal, Maroma Energy Services
Before partnering with SaaS e Solutions, Maroma experienced challenges with their existing software tools. The tools required Maroma to adapt their processes to fit the software, which created inefficiencies and added workload.
"Before working with SaaS e Solutions, we went through various software tools," said Mauricio. "What we found with the various tools we utilized in the past was that we were having to change our processes to fit the software."
This situation led to numerous workarounds and extra data entry tasks, making their operations more cumbersome. Maroma needed a solution tailored to their specific processes to eliminate these inefficiencies.
"There's just a lot of workarounds and a lot of extra entry processes," said Mauricio. "We had to do extra work to fit the software."
SaaS e Solutions offered a customized tool designed around Maroma's unique processes, improving efficiency and effectiveness. This bespoke approach ensured that the software fit seamlessly with how Maroma operated.
"The main reason we transitioned to SaaS e Solutions was that they could offer a customized tool that would be developed around our processes and fit the way we work," said Mauricio.
Another significant advantage of working with SaaS e Solutions was their deep understanding of the programs Maroma administers. This expertise allowed them to develop solutions that were precisely tailored to Maroma's needs.
"Damion and the SaaS e Solutions team know these programs that we administer nearly as well as we do," said Mauricio. "When we're working with him and his team to develop a solution or a component of the software, it's great that they have the background and understanding needed to do it right."
Additionally, SaaS e Solutions frequently identified potential improvements or optimizations that Maroma might not have considered, enhancing the overall functionality and efficiency of their software solutions.
SaaS e Solutions Built Maroma Energy Services A Custom Reporting Tool
“It’s a very user-friendly user interface that walks users nearly step by step through the necessary processes to make sure that we are capturing all the information that's required for a specific project."
Mauricio Blanco
Principal, Maroma Energy Services
SaaS e Solutions developed a comprehensive workflow-based system tailored for Maroma Energy Services. This system is utilized both in the office and the field, facilitating seamless communication and data accuracy.
"As data is being submitted out of the field the office folks are able to see the information and respond or guide field individuals if any type of errors need to be corrected while they're still out," said Mauricio.
The system includes robust controls to ensure that all necessary data is captured correctly, reducing the likelihood of errors and omissions. This meticulous approach is vital for maintaining the integrity of the data and the success of the programs Maroma administers.
With an intuitive user interface, the tool guides users through the required processes, ensuring that all necessary information is collected. This design minimizes the need for extensive data entry expertise, thereby reducing errors and improving efficiency.
"It’s a very user-friendly user interface that walks users nearly step by step through the necessary processes to make sure that we are capturing all the information that's required for a specific project," said Mauricio.
Furthermore, the tool provides customized reports tailored to the specific needs of each client. These reports are readily accessible at the push of a button, enhancing Maroma's ability to meet client demands promptly and accurately.
The tool's user-friendly nature ensures that workers in the field do not need to be experts in data entry or other software-based processes to report effectively and accurately. It guides them step by step, greatly lowering the error rate and eliminating the need for return trips and repeat work.
The Future of Maroma Energy Services & SaaS e Solutions
“I would definitely recommend SaaS e Solutions”
Mauricio Blanco
Principal, Maroma Energy Services
Looking forward, Maroma Energy Services aims to integrate AI technology into their operations with the help of SaaS e Solutions. This integration will enhance reporting and data capture processes, taking these efforts further into the field. The goal is to develop a web-based client platform that allows clients to submit information directly through a web portal, reducing the need for on-site data collection.
"I would definitely recommend SaaS e Solutions," said Mauricio.
This recommendation underscores the value and effectiveness of the partnership between Maroma Energy Services and SaaS e Solutions, highlighting the potential for continued innovation and improvement in their collaborative efforts.
Schedule a FREE IT Consultation
Call our office to connect one on one with an agency specialist.
Stop Putting Up with the Wrong Software
You don’t need to keep putting up with software that isn’t directly meeting your needs. SaaS e Solutions is here to create the perfect fit for you and your team.